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Welcome customers and identify their technology needs. Explain and promote Nova Tech’s products and services. Assist with sales of computers, accessories, CCTV systems and other technology products. Promote IT support, website development, software and installation services. Respond to customer enquiries through telephone, email, Facebook and other communication channels. Prepare quotations, sales orders and invoices when required. Follow up quotations, enquiries and prospective customers. Contact businesses and organisations to introduce Nova Tech’s services. Maintain accurate records of enquiries, quotations and sales activities. Keep product displays and the customer area clean and presentable. Assist with stock checks, product labelling and pricing. Work with the technical and administration teams to coordinate customer jobs. Help prepare sales promotions, campaigns and product advertisements. Meet individual and company sales targets. Provide professional after-sales support and follow up with customers. Perform other reasonable sales and customer-service duties as required.

Design social media posts, advertisements and promotional campaigns. Create posters, flyers, brochures, banners and business stationery. Prepare graphics for Nova Tech’s websites and digital platforms. Develop marketing materials for Nova Tech products and services. Assist with branding, product presentations and client projects. Resize and prepare designs for print, web and social media. Make revisions based on feedback and meet assigned deadlines. Organise and maintain design files, templates and brand assets. Assist with basic photography, image editing or short promotional videos when required. Ensure all designs follow Nova Tech and client brand guidelines.

Role Summary The Accounts & Administration Officer is responsible for maintaining accurate financial records, managing day-to-day accounting functions, and ensuring smooth administrative operations. This role requires discipline, attention to detail, and the ability to handle both financial control and office coordination without excuses. Key Responsibilities Accounts / Finance Manage daily bookkeeping (receipts, payments, journals, reconciliations) Prepare invoices, quotations, and follow up on receivables Process supplier payments and track payables Maintain accurate records of all financial transactions Assist with payroll processing (including PAYE calculations where applicable) Perform bank reconciliations and cash flow tracking Support monthly financial reporting and documentation Ensure compliance with local tax and financial regulations Administration Manage office operations, supplies, and documentation Maintain organized filing systems (physical and digital) Handle internal coordination between departments Support HR-related admin tasks (leave tracking, staff records, onboarding paperwork) Assist in scheduling meetings, client communication, and correspondence Ensure proper record-keeping for contracts, invoices, and company documents Key Competencies Accountability: Own your numbers—mistakes cost real money Integrity: No shortcuts with finances, ever Efficiency: Get things done properly, not repeatedly Communication: Clear, direct, and professional Problem-Solving: Fix issues before they escalate Performance Indicators (KPIs) Accuracy of financial records (minimal errors) Timeliness of invoicing and collections On-time payroll and payment processing Organized and up-to-date documentation Smooth day-to-day office operations